Free consumer concierge

Tell us what you need. We’ll give you one clear place to start looking for the right professional service provider.

Free to request
Plain-English help
Provider-supplied quotes

A simpler starting point

1

Describe the jobNo need to diagnose the problem.
2

Add your locationSuburb or postcode is enough to begin.
3

Review your optionsCheck the provider’s quote, scope and credentials.

How it works

From “where do I start?” to a clear next step

Keep the first request simple. You can clarify the scope directly with an available provider.

01

Tell us what you need

Describe the outcome, issue or type of professional help in everyday language.

02

Add practical details

Include the suburb, timing and relevant property, vehicle or appointment context.

03

Make an informed choice

Review the provider’s written scope, quote, credentials and terms before proceeding.

Not sure which category fits? That’s okay—start with the outcome you need.

Start a free request

Know before you choose

Free concierge. Provider-supplied quote.

Consumers do not pay to submit a request through Experts On Call. The provider’s professional work is separate, and the provider supplies their own quote and service.

Read the trust and safety checklist

Before saying yes, confirm:

  • What is included and excluded
  • Price, fee basis and payment terms
  • Timing and who will perform the work
  • Relevant licences or registrations
  • Cancellation and variation terms

For service businesses

Two ways we support providers

Provider network

Grow through relevant opportunities

Learn about expressing interest in the Experts On Call provider network.

Provider information

Simple CRM

Keep customer follow-up organised

Explore the separate Simple CRM product for service businesses.

Explore Simple CRM

Common questions

Good to know

Still unsure? Call (02) 8357 4899 or tell us what you need online.

Does it cost to make a request?

No. The consumer concierge and request service is free. A provider’s quote and service costs are separate.

Do I need to know the exact service?

No. Describe the problem or outcome in plain English and include the practical details you know.

Is every service available everywhere?

No. Provider availability varies by category, location, timing and the details of each request.

Who supplies the quote and service?

The relevant provider supplies their own quote and professional service. Review their scope, price, credentials and terms before proceeding.

Your next step

Tell us what you need

Start with a simple description. We’ll give you one clear place to begin.