Simple CRM for service businesses

Manage customers, reduce lead costs, grow revenue

One platform for lead management, email marketing, ads management and live reporting — with leads from your own channels and the Experts On Call network in the same pipeline.

No credit card required. Cancel any time.

Everything in one place

1

Capture leadsFrom your site, ads, phone and the EOC network.
2

Nurture & convertEmail sequences, follow-ups and pipeline tracking.
3

See what’s workingLive dashboards for spend, leads and revenue.

Inside the platform

Built for how service businesses actually work

Simple CRM — Dashboard
Dashboard
Leads
Email campaigns
Ads manager
Reports
Settings
New leads47+12% this week
Cost per lead$18.40-23% vs last month
Conversion rate34%+5% this month
Pipeline value$12.8kOpen quotes
Recent leads

All sourcesWebsiteGoogle AdsEOC network
Sarah M.Bathroom renovationEOC networkNew
James T.Switchboard upgradeGoogle AdsQuoted
Lisa K.Tax returnWebsiteWon
David R.Deck constructionEOC networkNew

Two lead sources, one pipeline

Your own leads and the Experts On Call network — side by side

Your channels

Internal leads you generate yourself

Leads from your website forms, Google Ads, Meta campaigns, phone calls and referrals flow straight into your pipeline. Run your own ads, track cost-per-lead, and see exactly which channel delivers.

EOC network

Leads from the Experts On Call marketplace

Consumers describe what they need on Experts On Call. Qualified leads matching your service area and category are delivered directly into your Simple CRM — no double-handling, no missed follow-ups.

This is why Simple CRM was built. Most CRMs handle one source well. Simple CRM was designed from day one to bring your internal leads and marketplace leads into a single view.

Start your free trial

What you get

Lead management, marketing and reporting in one place

Lead management

Every enquiry in one pipeline. Auto-capture from forms, phone, ads and the EOC network. Score, assign and track every lead to close.

Email marketing

Send campaigns, follow-up sequences and quote reminders. Segment by lead source, industry or status. Track opens, clicks and conversions.

Ads management

Run Google and Meta ad campaigns from your CRM. Set budgets, target suburbs, and see cost-per-lead alongside your pipeline — no third-party tools needed.

Live reporting

Real-time dashboards for pipeline value, ad spend, conversion rates and revenue. Know which lead source gives you the best return.

Conversion tracking

Server-side conversion API connects ad platforms to real customer actions — not just form fills. Accurate attribution even as browser tracking fades.

Fast setup

Live in days, not months. No complex migrations, no consultant fees. Pre-built workflows for quoting, booking and follow-up.

Email campaigns

Send the right message at the right time

Simple CRM — Email Campaigns
Dashboard
Leads
Email campaigns
Ads manager
Reports
New lead welcome sequence3-email drip · Sent to all new leads
68% open24% clickActive
Quote follow-up reminderTriggered 48hrs after quote sent
72% open31% clickActive
Monthly service tipsNewsletter · 842 subscribers
45% open12% clickScheduled
Win-back campaignFor leads inactive 30+ days
52% open18% clickActive

Common questions

About Simple CRM

Have another question? Call (02) 8357 4899 or get in touch.

Do I need to be on the Experts On Call network?

No. Simple CRM works as a standalone CRM. But if you join the provider network, marketplace leads flow directly into your pipeline alongside your own leads.

What does the free trial include?

Full access to every feature — lead management, email marketing, ads management, reporting and EOC network integration. No credit card required to start.

Can I run my own Google and Meta ads from Simple CRM?

Yes. Set budgets, target service areas, and track cost-per-lead directly from your CRM dashboard. No third-party ad tools needed.

How is this different from HubSpot, Zoho or Salesforce?

Those platforms are built for enterprise sales teams. Simple CRM is built for service businesses — trades, home services, auto, legal, finance, medical, beauty and real estate. Faster setup, simpler workflows, and built-in marketplace lead integration you won’t find anywhere else.

Prefer to talk first?

Call us — we’ll walk you through it

Our team can answer questions and help you get set up.